Posts Tagged ‘Medical Advertising’

The Holidays Are Coming and So Are Your Aethetic Patients

Tuesday, October 14th, 2008

Cosmetic Image Marketing – patient attraction tools for plastic surgeons and dermatologists – effective marketing tools for physicians

With the holidays right around the corner, you want to strategically reach out to your patients. This time of year is full of emotional hot buttons for your patients so be sure you are communicating with them about the possibilities you offer to have them looking fabulous for the Holidays.

Aesthetic Patient Hot Buttons

The aesthetic patient is now thinking about the upcoming holidays. That means Holiday parties with friends, office parties with coworkers and get-togethers with family. Cameras will be clicking and video cameras will be humming so your patients will want to look their best since these photos and videos will be circulating for months and years to come.

They may also be pondering having more invasive enhancement done since their company may close down during the holidays or they can take some time for themselves and could afford a little downtime.

Your patients may also get an annual bonus they want to spend on something special just for them.

Let them know the possibilities and how you can help them. Give them a choice about all the possibilities but then break it down in case they want to take smaller steps.

Now is the time to communicate with your patients about how fabulous they could look during the Holidays.

What Do Aesthetic Patients Want?

Tuesday, September 2nd, 2008

Aesthetic medicine is all about emotions. The more you understand the motivations of your aesthetic patients, the more likely they will be to respond to your promotional efforts.

In my book called Your Aesthetic Practice , I interviewed 75 aesthetic patients and asked them why they were seeking cosmetic enhancement. Most of the answers were logical and discussed they wanted to look better because they were getting a new job or they were newly single and wanted to start dating, etc.

However, when I probed further, the underlying reasons were much more emotional then logical. If I had to sum it up in one sentence, the biggest reason patients seeked out your services was to feel better about themselves. They thought looking better would make them feel better.

And, they were buying hope. Hope you would make them look better and then their lives would be better. So, in essence, you are really in the business of feelings. And, the more you address those emotional needs and reassure your aesthetic patients you will make them look and feel better, the more likely they are to move forward.

Aesthetic Advertising Must-Haves

Tuesday, July 22nd, 2008

Before you spend another dime on advertising, ask yourself the purpose of it. Are you keeping your name out in the community so they know you exist? Or, are you trying to get your telephone to ring with new, motivated aesthetic patients interested in your services? If it’s the latter, I can help.

Prospective aesthetic patients only care about one thing – “What’s In It For Me?” They want to know what you have that can make them look and feel better. This is the world of emotion-based medicine so you want to address their feelings. By the way, those can be positive feelings such as to have a better social life or they can be negative feelings such as you don’t want to be embarrassed anymore.

Start with an eye-catching, emotional headline since that’s the most important factor in the success of your ad. Perhaps it’s a bold statement such as “How To Look Younger in 30 Minutes” or it’s based on negative feelings, “Do You Cringe When You Look in the Mirror?” or something in between. The point is to get their attention so they continue to read.

Now, keep them with you by offering interesting information explaining how or what you can do to address their feelings. And, then give them a reason to contact you now rather than wait and forget to contact you at all. Use a special offer such as a free report or a free voice message telling them even more about the procedure and urging them to leave their name and number so your staff can call them back for a consultation. By then, they will feel more bonded to you since they read your ad, read your report and listened to your message.

This multi-step approach to marketing will most likely be more effective than trying for a one-step close. There’s just too much clutter in the advertising world to get the attention and positive reaction you want.

Promote Aesthetic Practice Through Education

Monday, July 7th, 2008

Today’s cosmetic patients are inundated with advertising. They are bombarded with more than 3,000 messages per day from all fronts and are more confused than ever. Since they can handle only so much new information at any given time, they tune out all but the most important to them at that moment.

Your cosmetic patients only care about one thing – “What’s in it for me?”

That means you must be more creative than your competitors. Be different. See what everyone else is doing and do something else so you stand out. A great idea is to use advertising to educate rather than sell. Pick one topic that is newsy and informative. Decide on a bold heading and then use copy full of benefits to the cosmetic patient. Also include a special offer such as a report to learn more about the aesthetic treatment, procedure or product they are interested in.

Since it’s getting more and more difficult to sell a new cosmetic patient on you and your practice in just one ad, your goal is to get them to raise their hand to indicate they are at least interested in aesthetics. You can then follow up with them to develop a relationship and turn them into loyal patients.

You want to then track your results. You want to know how many prospective patients respond and how many are converted to cash-paying procedures. This will give you your return on investment (ROI) so you know if you should continue this ad or tweak it for better results.