Posts Tagged ‘Cosmetic Marketing’

The Secret to Aesthetic Marketing

Friday, October 31st, 2008

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One of the biggest secrets in aesthetic marketing that increases the response to your offers is….multiple exposures. The more times an aesthetic patient hears and sees your name, the more comfortable they will be with you and trust that you are the perfect solution for them.

Another way to get multiple exposures is through combinations of media. If at the same time your patient is receiving mail from you, they also see your ad in the local newspaper and their girlfriend mentions you… that’s powerful and compelling for them to call you since they feel as if they know you better.

Multiple exposures gives your patients instant recognition of your name and practice and a much better chance of them responding to your promotional efforts because they are mentally saying, “Oh yes. I know you.” and is now much more receptive to you.

Here are other low costs things you can use for multiple exposures to your aesthetic patients:

#1: A uniform business image – colors, your name, a logo carried over to your practice materials, your website, your signage and of course all your advertising.

#2: Repetitive contact with fewer aesthetic patients rather than just one contact with a large number of prospective patients.

#3: Distribution of your brochures and business cards to strategic alliances.

#4: The sponsorship of a community event.

The point is to stay in front of your patients as well as your prospective patients. Because, when they are finally ready for aesthetic enhancement, they are going to look up and look for answers and you better be there for them!

Patient Email Marketing

Friday, August 22nd, 2008

Email marketing is, by far, the cheapest and fastest way to communicate with your patients today.

Thanks to advanced technology and streamlined processes, you can literally send out a message and within minutes, get your telephone ringing with eager patients.

Patient email marketing http://www.cosmeticimagemarketing.com/patient-email-marketing.php is not a “nice” thing to offer your aesthetic patients. It’s becoming mandatory if you want your patients to remember you when they are ready for aesthetic enhancement.

In today’s competitive environment, it’s vital to keep in touch with your patients on a regular basis. This will help ensure their loyalty to you and keep them coming back throughout the year. You also want to “market through education” since a true aesthetic patient wants to know what’s new in the world of cosmetic enhancement.

Be sure you are asking your aesthetic patients for their email address so they can receive your very exclusive web offers and event announcements. And, your email messages should be brief, eye-catching and include very special promotions so they look forward to hearing from you.

What is Your Image Saying About You?

Friday, August 8th, 2008

Image marketing? What is that?

Image marketing is everything connected to you. Good or bad, its the little clues you leave behind that represent your values, personality and interests. This includes the quality of your business card, brochures and website, your shoes, your hair, your staff, your processes, your office and on and on. Be sure all of it represents you as you want it to.

Your aesthetic patient’s perception is your reality. That means, your image marketing should equal your patients’ perception about you because if it doesn’t, that’s a mismatch and you will attract patients you don’t want while repelling the patients you do want.

Here’s an example I see often. The physician gives a talk in the community. They are well-dressed, articulate and personable. They show great before/after photos, answer questions thoroughly and really bond with the attendees. However, when the attendee calls for their follow-up appointment to learn more, they get quite a different story. The receptionist is rushed and puts them on hold. They can’t get in for weeks and when they do, they are greeted with a full reception area, rushed atmosphere and harried staff. The prospective patient is disappointed and feels let down. This is not what she expected and is now hesitant to move forward – or even stay for the appointment (which is now running 20 minutes late).

Just be sure what you say is what you get or you will lose good patients with these inconsistencies.

To learn more about the aesthetic patient, read my book Your Aesthetic Patient/What Your Patients Are Saying: